Dear Valued Niagara Vision Patients:


Due to the existential crisis the COVID-19 pandemic represents to our patients, our office will be closed at this time. We have our patients, staff and doctors best interest at heart to keep everyone safe, and reduce the risk of disease spreading. Contact with an infected individual will prove fatal for many of our patients. Dr. Fossey now suggests that everyone stay in their homes effective immediately. Strict social distancing is the only option we have to fight this pandemic.


If you have COVID-19 concerns, such as a fever, cough or shortness of breath, DO NO CALL US, call the Public Health Unit at 905-688-8248, ext 7019 or 1-888-505-6074 or call 811. Expect a long wait (hours to days) to have your call returned. You can also access the Public Health website, which is https://www.niagararegion.ca/health/


Dr. Fossey and team will be providing telephone and email care for patients while the office is physically closed. We have access to your medical records and will be able to respond to your eye-related concerns, with your chart in front of them. Prescription renewals will be returned as quickly as possible.


If you use our “virtual care” phone or email service, you will need to give us verbal consent to proceed. We need to be sure that you understand that a phone call or email is not as secure as a private appointment in our examining room.


Some health concerns can be addressed by virtual care alone, but in some cases Dr. Fossey will suggest an alternative plan. Please avoid Emergency Departments unless you are having an actual emergency.


Important numbers:
Public Health Unit 905-688-8248, ext 7019 or 1-888-505-6074 or call 811.
Our email: niagaravision@gmail.com
Our phone: 905-371-3937


We repeat: strict social distancing and self-isolation at home is the only means we have to save the lives of many of our patients.


Sincerely,
Dr. Ildiko Fossey and Niagara Vision Staff